Penn State Health Bed Management Associate - Patient Logistics in Hershey, Pennsylvania
Penn State Health Milton S. Hershey Medical Center
Work Type: Full Time
Responsible for providing 24/7 coverage for the Patient Logistics Department. Bed management responsibilities include obtaining patient bed reservations for inpatient and outpatient services, coordinating room assignments to optimize bed utilization, managing appropriate patient flow, working closely with RN Transfer Center Liaison and RN Clinical Liaison to manage incoming transfers from other locations and verifying patient census. Registration responsibilities include completing the appropriate registration for patient services by maintaining encounter integrity, obtaining patient demographic and insurance information, and ensuring entry and data integrity between Electronic Health Record, Patient Flow Software and ADT System.
High School Diploma or GED required.
2 years job related experience required.
KNOWLEDGE, SKILLS, & ABILITIES:
Excellent customer service, communication and computer skills required.
Call center experience preferred.
Experience in a medical environment preferred.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Union: Non Bargained