Penn State Health Operations Manager - Medicine Chair in Hershey, Pennsylvania

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Day

Hours: Varied

Penn State Health Milton S. Hershey Medical Center is seeking a financially savvy and adaptable leader to join our team as Operations Manager, Medicine.

Job Responsibilities

As a position integral to the success of the inpatient, outpatient, internal medicine, and palliative areas, this individual will identify and execute innovative strategies to improve the way we provide general medical healthcare.

The Operations Manager will provide leadership in assigned areas with oversight from the Operations Director and other leaders. This individual will be responsible for coordinating and managing the use of shared resources, including laboratories and related labor within the department to promote collaboration between research scientists and staff within assigned areas. A newly created position for this department, the Operations Manager will develop policies, procedures and training to enhance service, quality and cost for assigned areas.

This individual will have extensive involvement in the direction of departmental operations for assigned areas including financial, grant, and clinical trials development and maintenance, benchmarking and general service enhancement. A participant in the strategic planning process for assigned areas, this individual will be tasked with identifying opportunities for new or expanded programs in conjunction with department leadership.

As a leader focused on developing and retaining talent the operations manager will serve as a coach and role model providing career enhancement and continuing education opportunities for all assigned staff.


Bachelor’s Degree with one year of management experience required. Demonstrated success as an innovator and change agent and ability to effectively communicate with internal and external community and business partners.

Preferred qualifications: Project management skills, budget and financial background. Experience in healthcare, or higher education environment helpful.

Why Hershey Medical Center?

The Department of Medicine works to create strong relationships with our patients and the communities we serve. As a part of this department, you would have the opportunity to join a team of professionals who striveto be the regional and national model of excellence in academic general internal medicine across patient care, education, and research.

Penn State Health is a growing health system that offers a competitive salary, a collaborative and innovative environment, as well as an exceptional benefits program that includes strong paid time off to promote healthy life – work balance.

This is an exceptional opportunity for a progressive leader to join a diverse and engaging group of faculty within an area that offers broad and varied responsibilities.

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained