Penn State Health Scheduler - Orthopaedics Clinic in Hershey, Pennsylvania

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Day

JOB SUMMARY:

Responsible for answering phone calls from patients and referral sources, to access multiple site schedules through a centralized scheduling system and to schedule all necessary appointments for medical care demonstrating efficiency, care and compassion.

MINIMUM QUALIFICATIONS:

High school diploma required.

Completion of the Penn State Hershey Medical Center Scheduler Certification Program upon hire.

KNOWLEDGE, SKILLS, & ABILITIES:

Candidate must be able to type 30 wpm.

Good written and oral communication skills required.

PREFERRED QUALIFICATIONS:

1 year of working in a Call Center environment preferred.

Experience with Word processing or previous scheduling system preferred.

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained